Return And refunds

RETURNS AND REFUNDS

Outside India Orders
No return/replacement.   Cancellations
JAIVI holds the sole discretion to determine whether a cancellation can be issued. All orders (except special / customised orders) can be cancelled only before the shipment has been dispatched. After dispatch, the courier company will attempt the delivery of the order thrice, post which the merchandise is sent back to our warehouse. We can initiate an exchange/store credit or a refund for prepaid orders which may normally take up to 15 working days. However, the refund/ store credit will be paid after deducting the shipping charge to be decided by JAIVI.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at jaivi1313@gmail.com

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